After the long-distance flight, it’s understandable the last thing you want to struggle with is checking-in and hauling your suitcase to your room. Our friendly staff is always ready to welcome you to the city and help with the check-in process, promptly handling large groups with ease. Meanwhile, our porters are always more than happy to help, safely delivering your luggage directly from the taxi to your room.
From magically producing tickets to a sold-out show, to reserving an exclusive table at a top Yerevan restaurant already overbooked, our talented team has some of the best connections in Armenia. Access to the most exclusive venues is often just a phone call away—if, like our staff, you know who to call. When you’re looking for inspiration, our guest relations team also have a wealth of knowledge on what to see and do in the city and can book a cab to get you there and back.
Whether it’s aiding in cashier operations or speeding up the check-out process, arranging tailor-made services prior to arrival or wishing you a good morning through our wake-up calls, our 24-hour Front Desk strives to make your stay with us the most pleasant.